User Manuals
To view the User Manual for your system, click on your keypad.
Basic Alarm System Operation
Exit Mode
Exit Mode will arm both your perimeter zones and your interior zones. You have a delay of 30 seconds from the time you arm your system to leave and secure the door. The keypad will beep during your exit delay time.
- Check for the green Ready light. If the green Ready light is not on, determine which zone is at fault (zone light will be blinking) and secure that zone.
- Press the Exit button, the red Armed light will come on and the keypad will start beeping during your exit delay, you may exit now.
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Stay Mode
Stay Mode will arm your perimeter zones and automatically bypass your interior zones. You have a delay of 30 seconds from the time you arm your system to leave and secure the door. The keypad will not beep during your exit delay time, but the Exit light will blink.
- Check for green Ready light. If the green Ready light is not on, determine which zone is at fault (zone light will be blinking) and secure that zone.
- Press the Stay button, the red Armed light will come on and you may exit now.
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Instant Mode
Instant Mode will remove the entry delay on your entry zones. To arm your system in the Instant Mode, follow the directions for arming in the Stay mode, then press the Stay button a second time. This removes the exit and entry delays on your doors, if you open a door the sirens will sound immediately and the monitoring station will receive a signal.
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Disarming
You have a delay (usually 30 seconds) to disarm the system from the time you open the door, the keypad will sound a continuous tone for the duration of the entry time delay.
- Enter your 4 digit code, the red Armed light will go out.
- If you make a mistake entering the code, press the # button and re-enter the code.
Testing your Alarm System
Testing your alarm system is a two part process. We suggest testing your system once per month and
additionally after severe weather, after having work done in your home,
and after having changes made or work done on your phone lines.
To test the sensors on your alarm system:
- Activate the Chime Mode on your system.
- Open and securely close each window and door.
The keypad will chime each time you open a window or door. Note:
motion detectors may not chime, however the motion zone will show at fault when it detects someone.
- If you have smoke and fire sensors connected to your alarm system, the alarm will test the fire zone periodically and you do not need to perform a separate test on these sensors.
To test your monitoring, siren and battery:
- These test procedures will cause the siren to sound, be prepared to enter your code to silence the siren. If the communication with the monitoring station fails, the service light will illuminate on your keypad. The monitoring station does not respond to test signals.
- At the keypad, type in *44#
- If the service light on your keypad illuminates, please check the service menu to determine the specific cause of the service condition.
- If your siren fails to sound, please contact our office for a service appointment.
- The monitoring station will contact you if your back-up battery is low.
If any of these test procedures fail, please contact our office at 901-377-4991. Your system may require servicing.
Keypad Panic Buttons
Depress the appropriate panic button for a period of 2 seconds to send a signal to the monitoring station. Sirens will sound for the police and fire panic buttons. The medical panic button sends a silent signal. In all instances, the monitoring station will call the premise and your secondary verification number before dispatching the authorities.
Activate or Deactivate the Chime Mode
In Chime Mode the keypad will chime if the system is disarmed and a sensor is violated. The Chime function is active if the Chime light is illuminated. Press the Chime button to toggle the Chime function on and off.
Bypassing a Zone
Note: disarming your system will erase your bypasses and you will have to bypass the zone again when you arm your system again
- Press the Bypass button
- Enter the zone number of the zone you wish to bypass
- Press the Bypass button twice to exit the bypass mode
Resetting your Fire Zone
Please Note: If you have a false alarm on your Fire Zone, you should
check for a solid LED light on each Smoke Detector in your home,
indicating which Smoke Detector caused the false alarm. If the cause of
the alarm is obvious, such as cooking smoke, you must wait until the
cause has been removed before resetting the Fire Zone, otherwise
another alarm will occur.
- Press *7 on your keypad.
- Check the LED on the Smoke Detector again. If the Smoke Detector
successfully resets, the LED light will start blinking. If the
LED light does not start blinking, then the Smoke Detector has shut
down and a service call is required.
Power and Back-up Battery Status:
- Power Light on Solid - this indicates the alarm system is receiving electricity.
- Power Light Off - the alarm system is not receiving electricity,
but the back-up battery is not yet low. You should check your
electrical breakers and ensure the alarm system transformer is plugged
into the electrical outlet securely.
- Power Light is Blinking - this indicates your alarm system back-up
battery is low. Check to make sure the alarm system has electricity, if
not, restore electrical power to the alarm system and your back-up
battery may be able to recharge. If the alarm system has electricity
and is still indicating a low battery, then you need to replace the back-up battery. Contact our office at 901-377-4991 to order a back-up battery.
Keypad Continually Beeping:
Your keypad will continually beep to make
you aware of a power problem, a trouble condition with your fire zone, or other service conditions. Enter your code to stop the continual beeping, then check
the lights on your keypad.
- The Power Light indicates if a power problem
exists. If you are unable to resolve the power problem or
fire trouble condition, please contact our office at 901-377-4991.
- The Service Light will illuminate if a service condition exists.
Programming User Codes
Your system can be operated by your Master Code and seven User Codes. Each code is numbered in sequence, with the Master Code being number 01. When you program a User Code, make a note of the code number, whom the code belongs to and the 4-digit code itself.
Entering and Changing Codes
The codes in your alarm system are numbered sequentially, with the Master Code being code number 01 and User Codes starting with code number 02. You must know the current Master Code to be able to change the Master Code or to enter a User Code.
Note: The system will allow you to program a new User Code in the place of an already existing code, which would delete the existing User Code.
- Your system must be disarmed to enter Codes
- Press *5
- Enter your Master Code
- The ready light will flash
- Enter the 2 digit Code Number (01 for the Master Code, 02 to 08 for a User Code)
- Enter the new four-digit code
- The ready light will flash
- If you are finished programming Codes, enter # to return to normal operation. If you want to continue programming User Codes, repeat steps 5 through 8
Deleting User Codes
To delete a User Code you must know the Master Code and the Code Number for the User Code you want to delete.
- Your system must be disarmed to delete User Codes
- Press *5
- Enter the Master Code
- The ready light will flash
- Enter the 2 digit Code Number for the code you want to delete (02 to 08)
- Press the * key four time to delete the existing User Code
- The ready light will flash
- If you are finished deleting User Codes, enter # to return to normal operation. If you want to continue deleting User Codes, repeat steps 5 through 8
Service Menu for the Networx System
If the Service Light is on, press *2 to access the service light menu. One or more lights will illuminate indicating the service condition(s). Press # to exit the service menu. If you have any questions, contact our office at 901-377-4991.
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Service Concern |
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System Fault
To determine the cause of the system fault, press the 1 key. The light(s) that illuminate will correspond with the system fault(s) below:
- Over Current Fault: A power surge may have occurred and there is an excess of electricity on the electronic components. To correct this problem you need to bleed off the excess electricity, to do this: set off the system by pressing Û 4 (or arm the system and set off the sirens), use the master code to turn the sirens off.
- Siren Trouble: Perform the Test Function on your alarm system. If you siren does not sound, a service call is required.
- Box Tamper: Service call required
- Expander Trouble: Service call required
- Expander Low Battery: Service call required
- Expander Box Tamper: Service call required
- Expander Trouble: Service call required
- Not Used
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2
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Zone Tamper: Press the 2 key and a zone light will illuminate that corresponds with the zone(s) that are tampered.
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| 3 |
Wireless Zone Low Battery: Press the 3 key and the light(s) will illuminate showing which wireless sensor has a low battery.
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| 4 |
Wireless Zone Loss of Supervision: Press the 4 key and the light(s) will illuminate showing which zone has lost supervision.
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| 5 |
Zone Trouble: Press the 5 key and the light(s) will illuminate showing which zone has a trouble condition.
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| 6 |
Not Used |
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Failure To Communicate: If this light is illuminated, there has been a failure to communicate between your panel and the monitoring station. One possible cause is that your phone service was down when system tried to communicate. Another possible cause is a problem with the wiring between your alarm system and your phone service, this is likely to occur if you have made changes to your telephone service or had a telephone technician perform service on your phone lines.
Perform the Test Function on your system. If your Service Light continues to indicate a Failure to Communicate, a service call is required.
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| 8 |
Loss of System Time: If this light is illuminated, there has been a loss of power and your system clock needs to be reset. To set the time in your system:
- Press *97 and enter your master code
- Using the 24-hour clock, enter two digits for the hour (example: for 8:00pm, enter 10)
- Enter two digits for the minutes
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Press # to return to normal system operation |
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